eBay’s China Syndrome
EBay customers are upset over San Jose, Calif.-based auction giant’s decision to stop charging users in China transaction fees, mostly because of intensified competition from Taobao (Alibaba) and Tencent, at a time when they are being hit by price hikes as high as 400%.
During a recent earnings conference call, eBay CEO Meg Whitman said, ” What I can tell you is that while I think we are behind a tad in China, we have been steadily improving our performance over the last 12 months.”
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